Contact Us

Each product page includes a detailed Measuring & Fit Guide to help you find the right size. The guide will walk you through step-by-step instructions on measuring your body. You can also watch our video tutorial on how to measure for a brace.

At ZOYER, we offer a one-time free size exchange. No need to return the original item—we'll send you the correct size after confirming your measurements. Please note: exchanges are only available for the same product variation (no color or model changes).

• Choose the larger size for gentler compression.
• Choose the smaller size for firmer compression.
If you're still unsure, contact our experts at service@zoyerusa.com

Your satisfaction matters to us. If you're unhappy with a product (knee brace, waist trimmer, or other protective gear), we offer a full refund or replacement. Please contact us at service@zoyerusa.com

If you notice any discomfort, allergy, or irritation, stop using the product immediately and consult a physician for professional advice. Your health and comfort are our top priority. ZOYER is committed to providing safe, skin-friendly, and high-quality products.

Yes. Regular washing helps maintain shape and extend the lifespan of your brace. For best results, hand wash with gentle soap and cold water.

Lay flat to air dry (do not hang, as this may cause stretching).

Do not machine dry—heat may damage or compromise the product's materials.